Legal Department

Take a look at our terms of service, Privacy Policy, and our Service Level Agreement.

Terms of Service

Fusion Arc Hosting Terms of Service

1. Terms
By accessing the website at, you are agreeing to be bound by these terms of service and AUP, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Fusion Arc Hosting's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Fusion Arc Hosting's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Fusion Arc Hosting at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Fusion Arc Hosting's website are provided on an 'as is' basis. Fusion Arc Hosting makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Fusion Arc Hosting does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Fusion Arc Hosting or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Fusion Arc Hosting's website, even if Fusion Arc Hosting or a Fusion Arc Hosting authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on Fusion Arc Hosting's website could include technical, typographical, or photographic errors. Fusion Arc Hosting does not warrant that any of the materials on its website are accurate, complete or current. Fusion Arc Hosting may make changes to the materials contained on its website at any time without notice. However Fusion Arc Hosting does not make any commitment to update the materials.

6. Refund Policy
Our hosting plans come with a money back guarantee. When using our services you automatically accept our refund policy.

What is refundable?
*Web Hosting Plans - 30 days after first payment
*VPS Hosting Plans - 30 days after first payment
*Dedicated Server Hosting Plans - 30 days after first payment

What is non refundable?
*Domain Name Registration
*Domain Name Transfers

7. Links
Fusion Arc Hosting has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Fusion Arc Hosting of the site. Use of any such linked website is at the user's own risk.

8. Modifications
Fusion Arc Hosting may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Colorado and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

10. Disk & Bandwidth Unlimited Disclaimer
Diskspace and Bandwidth is " Unmetered" which means you are not charged according to the amount of diskspace or bandwidth you use. However, that being said, we do require all customers to be fully compliant with our Terms of Service and to only utilize disk space and bandwidth in the normal operation of a personal or small business website. For example, customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our Terms of Service. Please see our TOS or contact us with any questions. What happens if I exceed usage? If we have concerns about your account's bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Again, it is very rare for a customer who is managing a personal or small business website to exceed our usage policies.

11. Cancellations Process
If our client or customer wants to terminate a service and or product. They need to follow these steps:

* Open a sales ticket with the Sales Department or contact the sales department via live chat.
* In the ticket or live chat provide the reason for the cancellation and the product package name and domain name if applicable.

* Await response from a technician. If all needed information has been shared the technician will have the option to ask if there is anything we can do to change your mind or they can cancel the service. They can also refund money only if the client is within the first 30 days of the products provisioning date.

Terms of Hosting & Cancellation:

If the client has a web hosting package and no longer has the domain pointing to any of Fusion Arc Hosting's servers the package will not be terminated or cancelled by a Fusion Arc Hosting technician. In order to cancel a sales ticket will need to be opened requesting the cancellation.

NOTICE: If the client or customer does not contact a member of Fusion Arc Hosting by either live chat or email regarding a cancellation the product will not be canceled automatically or will not contact the client if there is no ticket opened with the sales department. Thus the cancellation will be invalid.