Server Outage Detected (Investigating)
  • Priority - Critical
  • Affecting Server - crispr.fah-dc3-ds.com
  • Hello,

    We are currently investigating the cause of servers being found in unresponsive states. We believe this is potentially due to an issue with the Linux kernel and a recent Firmware update. A large team of datacenter and linux level 3 agents have been tasked to address this hardware vendor issue and or operating system bug. Fusion Arc Hosting has placed this as the highest priority. Our team will be giving out updates on this as soon as we learn more. 

    Should you have any more questions please contact us directly via live chat, support ticket, or check here at the status page more updates will be posted.

  • Date - 06/11/2020 07:27
  • Last Updated - 06/11/2020 07:31
Server Upgrade (Scheduled)
  • Priority - Critical
  • Affecting Server - crispr.fah-dc3-ds.com
  • Hello,

    We will be adding Litespeed web server to the replace the current Apache web server for the server crispr.fah-dc3-ds.com. It is expected users will not have any outage however if you do have a outage please note it should last no more than 30 minutes. 

    We are adding Litespeed to make all services faster for our clients:

    What Benefits does Litespeed Have?

    Here is a list of some of the most important changes Litespeed can have for you and your websites:

    • Apache interchangeable
    • Increased scalability
    • More than 50% faster PHP performance
    • Up to 9x faster than Apache
    • Exclusive technology allows use with 3rd party control panels
    • Support for PHP4 and PHP5 side by side
    • Small memory footprint
    • Easy installation & automatic PHP setup
    • Advanced Server Cache Plugins (Double maximum traffic capacity, eliminate 3rd party caching layer)
    • Built In Security (Mitigates DDoS, WordPress Brute Force, and other attacks
    • Accelerate Ecommerce Website (Accelerate Magento, PrestaShop, WooCommerce and more)

    If you have any questions feel free to contact us anytime!

  • Date - 03/14/2020 00:00 - 03/15/2020 00:00
  • Last Updated - 03/14/2020 03:01
cURL Error (Reported)
  • Priority - Medium
  • Affecting Other - Software Issue
  • Hello Reseller Hosting clients,

    The new version of cURL rolled out and it isn't working as intended. The current workaround is a downgrade while the cURL developers fix the issue from their end. We have downgraded cURL for the server "crispr.fah-dc3-ds.com" so that your WHMCS installations are able to renew domains through enom or other providers using cURL. If any of you get any cURL error please contact our support team we are happy look into the issue.

    https://help.whmcs.com/m/troubleshooting/l/1173137-troubleshooting-curl-error-56-openssl-ssl_read-success-error

    We will update the cURL version once a fix is implemented by the developers at cURL.

    ==========================

    Happy Hosting!

    Mario Cano

    /~ Linux Support Agent ~\

    Fusion Arc Hosting

  • Date - 11/23/2019 01:56
  • Last Updated - 11/23/2019 02:03

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Account Login Panel (Core Services) PHP Info
Billing System (Core Services) PHP Info
crispr.fah-dc3-ds.com PHP Info
Support Ticket System (Core Services) PHP Info