Maria DB Issue (In Progress)
  • Priority - High
  • Affecting System - Maria DB On Servers
  • After a recent updates from MariaDB some customers may experience issues with databases on a limited amount of servers. The issue has been temporarly fixed by blocking yum updates for MariaDB. We are waiting for a permanent fix from our upstream provider for MariaDB.

    If you have any questions feel free to open a support ticket.

  • Date - 11/06/2019 04:31
  • Last Updated - 11/06/2019 04:34
High Load Detected (Investigating)
  • Priority - High
  • Affecting Server - crispr.fah-dc3-ds.com
  • ############### Investigating (Detected by Linux Support Agent ############################

    Hello,

    We have detected high CPU load on the server "crispr.fah-dc3-ds.com". Our team is currently working on the issue. 

    Currently the server is not experiencing any slow response rates or any unstable services and no customer websites or services are being affected. We will update here when the issue has been resolved. 

     

    ######## Update 2:10AM 10/30/2019 ##########################################

    The server is experiencing a brute-force attack. There are two IP's hitting the server with a vast number of requests. The IP's have been blocked. We are going to monitor the server for some time and check on the CPU load to ensure it goes down.

     

    ## Update 7:28PM 10/30/2019 Mountain Time ###########################################

    Our agents have found the website that has been causing the server loads to increase. We understand that it is very important to have the server online 24/7. Fusion Arc Hosting is now looking into adding Cloud Linux OS to the server crispr.fah-dc3-ds.com CloudLinux will prevent a single user from overloading a server.

  • Date - 10/30/2019 03:01
  • Last Updated - 10/30/2019 20:30

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Account Login Panel (Core Services) PHP Info
Billing System (Core Services) PHP Info
crispr.fah-dc3-ds.com PHP Info
Support Ticket System (Core Services) PHP Info

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