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Fusion Arc Hosting Acceptable Use Policy (AUP)

At Fusion Arc Hosting, we are committed to delivering high-quality, reliable hosting services to all our customers. To maintain fairness and prevent any single customer from adversely affecting the performance of our shared hosting environment, we have established this Fair Usage Policy (FUP). This policy outlines the acceptable use of resources across our hosting plans.

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of the services provided by Fusion Arc Hosting and Fusion Arc Telecom, LLC (collectively, "Fusion Arc Hosting"). This AUP is incorporated by reference into our Terms of Service and applies to all users of our services. Fusion Arc Hosting reserves the right to modify this AUP at any time without notice. Your continued use of our services constitutes your acceptance of any changes.

2. General Use

You agree to use Fusion Arc Hosting’s services only for lawful purposes. You must comply with all applicable local, state, national, and international laws and regulations in connection with your use of our services. Fusion Arc Hosting reserves the right to refuse service to anyone and to remove any content that violates this AUP or our Terms of Service, with or without notice.

3. Responsibilities and Conduct

You are responsible for all activities conducted under your account and for ensuring that your users comply with this AUP. The services must be used solely for legitimate business and commercial purposes. You agree not to use the services in any way that could:

4. Prohibited Content and Activities

The following types of content and activities are strictly prohibited:

4.1 Unacceptable Material

4.2 Additional Restrictions

5. Inode Usage

Inodes are used to track files and directories on your account. Excessive inode usage can impact server performance. The following inode limits apply:

Accounts exceeding these limits may receive a warning. Continued excessive usage may result in suspension. Accounts with more than 100,000 inodes may be removed from our backup system, but databases will be backed up at our discretion. Users with high inode counts should review and manage their file usage regularly.

6. Zero Tolerance Spam Policy

Fusion Arc Hosting maintains a zero-tolerance policy for spam. The following actions are prohibited:

7. Backup and Storage

Shared hosting accounts are not intended for use as backup or storage devices, except for a single cPanel backup of the account itself. Multiple backup copies or use of accounts as a storage repository is prohibited. Ensure you maintain appropriate backup strategies for your critical data.

8. Resource Usage

Excessive resource usage can affect server stability and performance. The following limitations apply:

9. WHMCS Support

Our support team provides initial WHMCS installation assistance. For advanced WHMCS troubleshooting, please contact WHMCS Reseller Support. Resellers are responsible for assisting there customers issues/tickets/and or needs.

10. Defamation Policy

In accordance with Section 230(c) of the Communications Decency Act, Fusion Arc Hosting will not remove content based on defamation claims unless directed by a court order. We will comply with court orders to remove or disable access to defamatory material as required.

11. Policy Enforcement

Fusion Arc Hosting reserves the right to investigate any suspected or actual AUP violations. We may:

12. Disclaimer

Fusion Arc Hosting is not responsible for monitoring user activities or content. We disclaim any liability for user-generated content or misuse of our services. We may block access to material that violates this AUP but are not obligated to do so.

13. Reporting Violations

To report violations of this AUP or concerns about intellectual property, please email: support@fusionarchosting.com. We aim to respond to abuse reports within 48 hours.

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