Privacy Policy

Introduction

Protecting your private information is our priority. This Privacy Policy applies to fusionarchosting.com and Fusion Arc Hosting – A Fusion Arc Telecom LLC Company, and governs data collection and usage. For the purposes of this Privacy Policy, all references to Fusion Arc Hosting – A Fusion Arc Telecom LLC Company include fusionarchosting.com and Fusion Arc. The Fusion Arc website provides secure and reliable web hosting services. By using our website and services, you consent to the data practices described in this policy.

Collection of Your Personal Information

To provide you with our services, we collect personally identifiable information, including:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number
• Public IP Address
• Browser and Device Type

We also collect billing and credit card information to process transactions. Additionally, we gather anonymous demographic information such as:

• Age
• Gender

Please note that if you directly disclose personal information through public forums on our site, it may be collected and used by others.

Use of Your Personal Information

We use your personal information to operate and deliver the services you have requested. We may also use it to inform you of other products or services available from Fusion Arc and its affiliates.

Screen Recording and Session Tracking

We use Microsoft Clarity and Google Tag Manager to analyze how users interact with our website. This includes recording screen sessions to understand user behavior and improve our services. Card information and other sensitive details are blurred in these recordings to ensure privacy.

Storing Customer Data

We store customer websites, files, and data on servers provided by third-party data center partners. These partners are selected based on their security practices and reliability. We ensure that these partners adhere to industry standards for data protection and security.

Sharing Information with Third Parties

We do not sell, rent, or lease our customer lists to third parties. We may share your information with trusted partners for purposes such as statistical analysis, email or postal mail, customer support, or delivery arrangements. These third parties are prohibited from using your information for any purpose other than providing these services to us and must maintain its confidentiality.

We use Google Ads, Microsoft Ads, and ClickCease for advertising and click fraud protection. These tools help us monitor and manage our advertising campaigns. ClickCease helps us detect and prevent click fraud.

We may disclose your personal information if required by law or to protect the rights, property, or safety of Fusion Arc, its users, or the public.

Opt-Out of Disclosure to Third Parties

Under applicable privacy laws, including the California Consumer Privacy Act (CCPA), you have the right to opt out of the disclosure of your personal information to third parties for business purposes. To opt out, please contact us at report@fusionarchosting.com.

Tracking User Behavior

We may track the websites and pages you visit within Fusion Arc to understand which services are most popular and to deliver customized content and advertising.

Automatically Collected Information

We automatically collect information about your computer hardware and software, including IP address, browser type, domain names, access times, and referring website addresses. This information helps us operate and improve our services.

Use of Cookies

Our website may use “cookies” to enhance your online experience. Cookies are text files placed on your hard drive by a web server and help us remember your preferences. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit your ability to use some interactive features of our website.

Links to Other Sites

Our website may contain links to other sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy statements of any sites you visit.

Security of Your Personal Information

We use SSL (Secure Sockets Layer) protocol to protect personal information transmitted to other websites. While we strive to protect your personal information, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure.

Data Retention and Backup

We retain your data for as long as necessary to provide our services and comply with legal obligations. Regular backups are performed to ensure data integrity and recovery in case of data loss.

Right to Deletion

Subject to certain exceptions, you have the right to request the deletion of your personal information. We may not be able to comply with requests if the information is needed to complete transactions, fulfill legal obligations, detect and prevent fraud, or for other reasons specified by law.

Children Under Thirteen

We do not knowingly collect personal information from children under thirteen. If you are under thirteen, please ask your parent or guardian for permission before using our website.

Opt-Out & Unsubscribe

To opt out of receiving marketing communications from us, you may adjust your preferences in the client area dashboard or contact us at support@fusionarchosting.com.

External Data Storage

We may store your data with third-party hosting vendors and data centers. These vendors are selected based on their commitment to security and privacy practices.

Changes to This Policy

We reserve the right to modify this Privacy Policy. Significant changes will be communicated via email, a prominent notice on our website, or by updating the policy. Continued use of our services after such changes constitutes acceptance of the revised policy.

Contact Information

For questions or comments regarding this Privacy Policy, please contact us at:

Fusion Arc Hosting – A Fusion Arc Telecom LLC Company
PO Box 1766
Gypsum, Colorado 81637-1766
Email Address: support@fusionarchosting.com

Effective Date

This Privacy Policy is effective as of November 01, 2021.